Phishing

What is Phishing?

Phish­ing usu­al­ly comes in the form of fraud­u­lent emails that appear to come from legit­i­mate sources. These emails often ask cus­tomers to ver­i­fy per­son­al infor­ma­tion or link to coun­ter­feit web­sites that appear real.

Watch out for emails that urge you to act quick­ly because your account may be sus­pend­ed or closed, or to update your per­son­al infor­ma­tion. Phish­ing emails may also avoid address­ing you by name, instead using gener­ic name such as ​“val­ued customer.”

Inves­tar Bank will NEV­ER ask you for sen­si­tive infor­ma­tion, such as account num­bers, access IDs or pass­words, via e‑mail.

Tips for Safeguarding Your Information From The American Bankers Association

  • Don’t give your Social Secu­ri­ty num­ber or oth­er per­son­al cred­it infor­ma­tion about your­self to any­one who calls you.
  • Tear up receipts, bank state­ments and unused cred­it card offers before throw­ing them away.
  • Keep an eye out for any miss­ing mail.
  • Don’t mail bills from your own mail­box with the flag up.
  • Review your month­ly accounts reg­u­lar­ly for any unau­tho­rized charges.
  • Order copies of your cred­it report once a year to ensure accuracy.
  • Do busi­ness with com­pa­nies you know are rep­utable, par­tic­u­lar­ly online.
  • Don’t open email from unknown sources and use virus detec­tion software.
  • Pro­tect your PINs (don’t car­ry them in your wal­let!) and pass­words; use a com­bi­na­tion of let­ters and num­bers for your pass­words and change them periodically.
  • Report any sus­pect­ed fraud to your bank and the fraud units of the three cred­it report­ing agen­cies immediately.
    • Tran­sUnion: 800.916.8800
    • Exper­ian: 800.301.7195
    • Equifax: 800.525.6285

If You Become a Victim

If you fear you have become a vic­tim of phish­ing, it’s impor­tant to act quick­ly. At your ear­li­est con­ve­nience, con­tact the fol­low­ing parties:

  • The fraud depart­ments of the three major cred­it bureaus
  • The cred­i­tors of any accounts that have been misused
  • The local police to file a report
  • The bank to close exist­ing accounts held in your name and re-open new accounts with new passwords

Our Privacy Policy

Inves­tar Bank is com­mit­ted to safe­guard­ing our cus­tomers’ finan­cial infor­ma­tion. Main­tain­ing our cus­tomers’ trust and con­fi­dence is a top pri­or­i­ty. Read our com­pre­hen­sive pri­va­cy pol­i­cy to learn more about how we pro­tect your information.

PRIVACY POLICY

To learn more about phish­ing, please call us at 866.604.2006 or vis­it a branch.

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