We are ready to continue serving you!

Updated 3/26/20

The coronavirus (also known as COVID-19) continues to be all over the news and we want you to know that our bankers are ready to continue serving you. The health and safety of our team members are a top priority. We have increased the frequency of sanitizing our branches and our team has a remote access plan in place should this issue affect the communities we serve.

As always, the safety of our employees is our first priority. With that in mind, effective 3/18/20 all branches will offer service from the Drive-Thru only during normal hours as designated on the locations pages until further notice. Access to branch lobbies will be by appointment only in an effort to limit contact to keep our employees and customers safe. If you would like to meet with a Banker, please call your nearest branch to schedule an appointment.

As of 3/25/20 at 5 p.m., our Greenway Plaza location in Houston, Texas is temporarily closed. Please visit the nearest branch in Dickinson, TX or call 409.948.1625.

Connect with us electronically:

Be sure your contact information (email and phone numbers) on file is correct!

  • Online banking (be sure you’re enrolled to have access in place)
    • See transactions, check balances, transfer funds, etc.
  • Video banking (available at InvestarBank.com or download the mobile app)
  • Telephone banking (toll-free 877.845.7827)
  • ATMs (available at most locations)
    • Make deposits, get cash & check balances
  • ITMs (interact with a teller from the ATM)
    • Available in Lake Charles & Slaughter, LA

Loan Deferral Program

As a valued customer of Investar, please contact us if you have experienced personal or business difficulties related to COVID-19. We have a loan deferral program in place to help during times like this. If you are interested in learning more, please contact your Banker directly or call us toll-free at 866.604.2006 (press 0 to be connected to someone) for details and qualifications.

SBA Disaster Assistance

The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Click here to learn more.

FDIC Insurance Coverage

You can rest easy knowing that your money is protected. All Investar checking, savings, money market, CDs and IRAs are protected by FDIC deposit insurance up to $250,000 per depositor, per ownership category. To learn more, click here.

If you are looking for additional FDIC deposit insurance to keep your money safe, we offer a product called Assured Checking. It is designed to provide you or your business with millions of dollars of FDIC deposit insurance coverage in one convenient, accessible, interest earning checking account through a fully automated cash management program. 

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